Manager - Collections

India

Key Responsibilities:

• Drive, lead, and manage the collections team to ensure the timely collection of dues as per contractual terms.
• Identify and implement follow-up actions required for outstanding payments, negotiating settlements with clients wherever possible.
• Prepare and present monthly forecast reviews, detailing prior month results and providing forward-looking forecasts to top management.
• Lead weekly cash flow forecast reviews in collaboration with upper management, providing month-end forecast projections and variances to the original forecast.
• Perform reviews of Accounts Receivable ageing and assess the recoverability of items aged older than 60 days.
• Resolve escalations and disputes from Operating Companies/Clients in a timely and appropriate manner.
• Act as a functional subject matter expert and programmatic lead for multiple conferences/engagements, interfacing with service providers and stakeholder agencies.
• Ensure compliance with audit and SOX requirements through continuous review of internal controls.
• Propose and publish metrics and KPIs to be incorporated into monthly financials and scorecards.
• Manage and monitor the quality of the team's output, providing coaching on technical issues, and making procedural documentation and standards improvements recommendations.

Qualifications and Skills:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field; Master's degree preferred.
• Proven experience in collections management or related financial roles.
• Media and Creative or any service collections background preferred.
• Strong negotiation and communication skills.
• Proficiency in financial analysis and forecasting.
• Experience with ERP systems and implementation is desirable.
• Ability to lead and motivate a team towards achieving goals.
• Excellent problem-solving and decision-making abilities.
• Attention to detail and ability to work under pressure.